Refund policy

Last Updated: October 15, 2026

At Morganty Living, we want you to understand the terms that apply to returns and refunds before making a purchase. Please review the following policy before submitting a return request.

1. Return Period

You may request a return within 30 calendar days of the delivery date.

To be eligible for a return, an item must generally be unused, in its original condition, and returned with its original packaging and included accessories, where applicable.

Please contact us before returning any item. Returns sent without prior authorization may not be accepted or processed normally.

2. Items That May Be Returned

Eligible items may be returned for reasons such as a change of mind, provided they meet the return conditions described above.

If an item arrives damaged, defective, or different from the item ordered, please contact us so we can review the issue and determine an appropriate resolution.

3. How to Request a Return

To request a return:

  1. Email service@morgantyliving.shop within 30 calendar days of delivery.

  2. Include your order number, the item you wish to return, and the reason for the request.

  3. If the item is damaged, defective, or incorrect, include clear photographs showing the item and the issue.

  4. Wait for our instructions and return authorization before shipping the item.

Do not send a return to the business address listed on our website unless we have specifically confirmed that address as the return destination.

4. Return Shipping Costs

For returns due to a change of mind or other reasons not caused by an error on our part, the customer is responsible for the return shipping cost.

If an item arrives damaged, defective, or incorrect, please contact us before arranging return shipping. After reviewing the circumstances, we will provide instructions for the appropriate return or resolution and explain any applicable shipping arrangements.

Original shipping charges, if any, are generally non-refundable for change-of-mind returns. This does not limit any rights you may have under applicable law.

5. Refunds

After an authorized return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method within 5–10 business days after approval. The time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

If a refund is not visible after the expected processing period, please contact your payment provider first. You may also contact us for assistance.

6. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged, defective, or different from what you ordered, contact us at service@morgantyliving.shop as soon as reasonably possible.

Please provide your order number and photographs or other relevant details so we can review the issue. Depending on the circumstances, we may offer an appropriate solution, such as a replacement or refund.

Please retain the item and its packaging while your request is being reviewed, unless we instruct you otherwise.

7. Cancellations and Order Changes

If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee that a cancellation or change can be made once the order has entered processing or has been dispatched.

If an order has already shipped, it may need to be handled under the return policy above.

8. Exchanges

If you would like a different item, please contact us at service@morgantyliving.shop. Exchanges are subject to product availability and may need to be handled through a return and a new order.

9. Contact Information

For return, refund, or order-related questions, please contact:

Company: MORGAN TY INC
Business Address: 601 Lawrence Ave, Ellwood City, PA 16117, United States
Email: service@morgantyliving.shop